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Get account assistance, technical support, or help with any other issues.

Duck Passport is a 100% free platform for tracking cruise ducks as they move from ship to ship. You can register ducks, create printable tags, log finds and hides, and follow each duck's travel journal over time.

You can browse parts of the site and some guest flows without an account, but creating an account gives you the full experience. It lets you manage your ducks, save itineraries, customize tags, and keep your activity connected to your profile.

Scan the duck's QR code or visit the Found a Duck page and enter the tracking ID. From there you can choose the correct itinerary, add a journal note, and optionally upload a photo to mark where the duck was found.

Use the Hide a Duck flow to select the right itinerary, add any location or deck details that apply, and leave a short journal entry for the next person. If your trip has not started yet, some location fields may stay unavailable until the itinerary is current.

The QR code sends them to Duck Passport and can carry the duck's tracking ID automatically. That way they can choose whether they found the duck or want to hide it again without having to retype the ID.

Images are reviewed before they appear on a duck's travel journal. If your image has been uploaded successfully, it may stay pending for a little while until processing or review is complete.

If you can't find the sailing you need, use the Missing Trip form on this page. That gives our team the details needed to review and add it to the platform.

Yes. Duck Passport includes a tag designer where you can choose a supported label size, arrange the content on the tag, and generate printable sheets for your ducks.

If your notification settings are enabled, Duck Passport can send updates when activity happens on your ducks or when trip alerts apply to your itinerary. Notification options can be managed from your account settings.

If you still need help, use the support options on this page or contact the team through the platform's support channels. The more detail you can share about the duck, itinerary, device, or issue, the faster we can help.